Xapien

Lily Share

Fabrice Dowling

Guidance and instructions on how to use the next generation of Xapien

Next Generation Xapien

Where to find the Help Centre and AI Agent

Where can I find Help?

This guide walks you through what to expect when moving to the upgraded Xapien platform, and what you'll find once you're set up.

Getting Started on the Next Generation Xapien Platform

Information on how to manage your account details and Teamspaces

Your Account

What are teamspaces, and how to generate reports within the correct teamspace

Using Teamspaces

What are Teamspaces and how can you manage them?

Managing teamspaces

Teamspaces

How to generate a report using languages other than English

Can I use languages other than English?

Guides on how to generate a Xapien report

Generating a Report

Where to find and search through completed reports

How do I access my completed reports?

What kind of report can you expect depending on your subject's online presence

High profile vs Low profile subjects

What do the colours of the report icons show, and how do I determine if any risk has been identified on my subject?

Navigating Xapien Report Icons

How do I share my report?

How do I identify where information in my report has been sourced from?

Where can I find the sources for information in my report?

How to read your report and make the most of the information collected

Navigating a Report

How is location risk updated

What sources does Xapien use?

How we treat cases where your initial report didn't return the information you were looking for

Will I be charged for re-running my report?

FAQs

Our platform

Enterprise

About us

Resource hub

Partnerships

Legal

The team

Case studies

Financial services

Our culture

Risk consultancies

Careers

Education

Privacy

Non-profit

Industries

Company

Solution

Resources

Next Generation Login

Classic Login

Xapien Xchange

Find answers and get help from Intercom Support and Community Experts

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