Where to find settings
You can access your settings from any page of the Xapien portal:
Click on your initials, located at the bottom of the left sidebar.
Select Settings.
What can I do in settings?
From Settings you can update your customisation preferences, edit your personal details, and manage your account security.
Editing Customisation
Within the Customisation tab you have the option to enable or disable the following features:
Show empty report sections
Show 'no risk identified' pills
Open reports in new tab
Show source publisher
Show 'My reports' filter
When a feature is on, the toggle appears dark green. When a feature is off, the toggle appears grey.
Editing Personal details
Within the Personal details tab you can edit the following:
First name
Last name
Job title
Ensure you select Save changes at the bottom of the tab after making any changes.
Please note: your email address cannot be changed. If you need assistance with changing the email address connected to your Xapien account, please contact Customer Success or customer support.
Managing Account security
Within the Account security tab you can set up or reset Multi-Factor Authentication (MFA) for your account.
For full instructions on setting up MFA, including enforced MFA and recovery codes, see: Setting up Multi-Factor Authentication (MFA).
Note: If your organisation uses Single Sign-On (SSO), you will not see the Account security tab. MFA for SSO users is managed through your organisation's SSO provider.