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Email notifications for sharing reports

How email notifications for shared reports work, what the email includes, and how to manage them in your notification preferences.

Written by Fabrice Dowling

When someone in your organisation shares a report directly with you, you'll receive an email letting you know - so shared reports never sit unnoticed, and you can pick up the research straight away.


What the email includes

The notification email tells you everything you need to get started:

  • Who shared the report with you

  • The report subject

  • Your access level - View or Edit, matching what you were granted

  • A button to open the report directly in Xapien


When will I receive one?

The email is sent for direct user-to-user shares - when someone uses the Share flow to share a report with you specifically.

You won't receive an email for every report that sits in a shared teamspace - only when a report is shared with you directly.


Can I turn these emails off?

Yes. You can turn share notification emails on or off at any time from your notification preferences in Settings.

More detail on how to do this can be found in Editing your Account Settings


If you have any questions about sharing reports, please reach out to Customer Success or use the Help widget to contact support.

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