As part of our platform updates, we are gradually retiring the Classic Xapien platform and moving customers over to the Next Generation Xapien platform.
While you are still using Classic Xapien, our dedicated support team remains on hand to help with any issues or questions.
How to Contact Us
To raise a support request, please send an email to:
š§ [email protected]
When reaching out, we recommend including the following information to help us resolve your query as efficiently as possible:
A clear description of the issue or request
The steps you took before the issue occurred
Any relevant screenshots or error messages
What to Expect
Once your request has been received, a member of the support team will be in touch as soon as possible. We aim to respond to all queries in a timely manner and will keep you informed throughout the resolution process.