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Xapien Insights

What is Xapien Insights and how can you use it?

Lily Share avatar
Written by Lily Share
Updated over 3 weeks ago

Xapien Insights is a powerful AI-driven feature that analyses all the data collected in the Web and Media section, producing an accurate and fully sourced summary. This comprehensive overview can help you quickly grasp key information without manually reviewing each source.

To view sources for the summarised information:

  1. Click into the section of interest to load the source material. As the source material loads you will see three dots circle around each other. Once the sources have loaded a circled green tick will appear next to the section.

  2. Click on the information to bring up a list of the sources and external links.

Why is Xapien Insights not populated in my report?

As Xapien Insights uses data collected from the Web and Media section, it’s population is dependent on the quality of the media analysed.

The number of articles isn’t an indication of how much information Xapien Insights will have. For example:

  • A subject with a high online presence with low quality sources (blogs, spammy websites, etc) can result in an empty Xapien Insights section due to the low volume of credible information.

  • A subject with a lower online presence with a couple of high quality sources (LinkedIn profile, company biographies, corporate records) can result in a well populated Xapien Insights section due to the relatively higher volume of credible information.

An empty Xapien Insights section is not always a fault, it reflects the quality of information readily available online. In fact, it can be reassuring and consolidate conclusions from your own research.

In cases where Xapien Insights is empty but you are not expecting this, we suggest going through Discarded Web and Media to confirm relevant articles to produce a greater volume of information for the system to work with.

Customisation

Xapen Insights is customisable, allowing you to:

  • Remove default sections.

  • Move information around within sections.

  • Move information into different sections.

  • Edit sub-section titles.

  • Add in custom named sections.

You can do this by clicking on the three dots on the right side of Xapien Insights paragraph and selecting the desired action.

You can also provide feedback - simply click on the three dots on the right side of the paragraph or section and select the speech bubble icon.

Ask Xapien Feature

Ask Xapien allows you to interact with the data provided and pull out specific bits of information from the report.

Clicking on the ‘Ask your own question’ button will generate some example questions that you might want to ask.

We recommend that you ask broader questions to give better results.

  • Questions you ask appear in the section you asked them along with the name of the user who asked the question, and the date and time the question was asked. Hovering over the text you can view the sources used to answer your question.

  • Questions asked don’t need to be manually saved to the report. All of the customisations listed above can also be used.

    • For example, if you would like to remove questions you have asked, click on the three dots on the top right hand side of the question and select the bin icon.

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